Question 1

Do we need to prepare a list of problems first?

Accepted Answer

No. Preparation helps, but it is not required. The session is designed to uncover friction through a fluid conversation about how work actually moves through your company.

Question 2

Who should join the session?

Accepted Answer

At least one decision-maker and one person close to the day-to-day workflow. For smaller companies, that may be the same person. The session is strongest when both business impact and operating reality are represented.

Question 3

Is this only for construction companies?

Accepted Answer

No. Construction is where we have especially strong operating context, but the audit is for any established company dealing with repetitive work, reactive project management, handoff failures, or information that is hard to find.

Question 4

Does our team need to be technical?

Accepted Answer

Not at all. We organize the work around business pain, time, risk, and outcomes. The documentation is written for operators and decision-makers, not software engineers.

Question 5

Do you need access to our systems?

Accepted Answer

No system credentials are required for the standard audit. We work from the conversation and representative materials you choose to share. If sensitive material would help, we agree on what is necessary before it is provided.

Question 6

What happens after the 90-minute session?

Accepted Answer

We analyze and rank the opportunities, then deliver your branded documentation within two business days after the session. Most are delivered within 48 hours, while business-day timing accounts for weekends and holidays. When useful, we hold a follow-up call to explain the findings and answer questions.

Question 7

Are audit payments refundable?

Accepted Answer

No. Your payment reserves your selected audit time, the 90-minute working session, and the post-session analysis required to build your Opportunity Map. Scheduling changes are handled directly and remain subject to availability.

Question 8

Can we change our scheduled time?

Accepted Answer

Email team@clearmud.ai as soon as possible. Scheduling changes are handled directly, remain subject to availability, and do not change the non-refundable status of the audit fee.

Question 9

Do we have to hire Clearmud afterward?

Accepted Answer

No. The Opportunity Map is yours. Use your internal team, another partner, or Clearmud. The audit is valuable even when the right next action is to wait.

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